Peter Aynsley
BSc (Architecture) University of NSW, 1979
Master of Applied Project Management, University of Adelaide (coursework)
P30 Foundation, ILX (coursework)
Member, Project Management Institute
Member, Australian Institute of Project Management
|
Principal/Partner (The most senior and experienced staff within the organisation) |
PMWeb Implementations
- Executive Oversight
- Project Director
- Requirements Lead
- SME as below
Advisory
- SME for PMO/ Program/Project/Contract management
- Chairman and Member of Expert Review Panels for government and private sector clients
- Due diligence and advisory services across multiple industries
Project Delivery
Project Director, Project Manager and Superintendent on capital works projects
Project Director and Project Manager on technology projects including telecommunications and digital media |
PMWeb implementations
- Project Director for all PMWeb implementations in Oceania, including Transport for NSW; Endeavour Energy; WA Department of Communities; NSROC (Councils of Ryde, Lane Cove, Hunters Hill, Willoughby, Mosman and Ku-ring-gai); Ministry of Economy Fiji; Touchstone Partners; TSA Management; Cheetah Resources; and DFS Group Limited (Hong Kong).
- Executive oversight and implementation services for Colorado Department of Transportation, City of Tempe, City of Bend, California State University, Ramsey County, Los Angeles Community Development Authority and numerous others
Advisory
- Transport for NSW Expert reviews including $135 million upgrade of Wynyard Station (Chairman), $220 million in technology works to the Tangara Fleet (Chairman); purchase of the $3 billion intercity rail Fleet; $430 million Northern Beaches roads project; $550 million bus head start program; and $100 million Riverina freight & logistics centre
- Numerous due diligence and advisory engagements for clients including the NSW Premier's Department, Department of Finance and Services, Public Works, Endeavour Energy, Commonwealth Bank, National Australia Bank, Grant Samuel; Security Pacific/Bank of America, World Bank’s International Finance Corporation; CSR Limited, TMR Queensland, Essential Energy, Network Ten, South Australian Department of Infrastructure & Transport; and others
Project Delivery
Project Director, Project Manager and/or Superintendent on a large number of projects including: the Whitehorse redevelopment at Camperdown with 7,450m2 fit-out for Worksafe Australia; redevelopment of 450Ha Guthega Ski Resort including all buildings, ski lifts, ski runs, roads and services infrastructure; redevelopment of David Philips Field for the University of NSW; new satellite base facilities across Australia within the ABC’s Second Regional Radio Network; and IT projects including a national digital multimedia network; and a mobile telephony platform with satellite-based tracking, geofencing and automated response. |
Tyler Monson
B.S., Electronics & Information Technology, Brigham Young University, Provo, Utah, 2004
Certified PMWeb Consultant, 2009
Project Management Professional (PMP), 2011
Certified ScrumMaster, 2012
PMI Agile Certified Practitioner (PMI-ACP), 2014
Member, Project Management Institute |
Principal/Partner (The most senior and experienced staff within the organisation) |
PMWeb Solution Oversight Expert:
- The Solution Oversight Expert provides additional knowledge and expertise for the entire solution.
- Also acts as another executive over the implementation
- Provides another touchpoint to help address any concerns by all team members.
- Goal is to ensure and oversee implementation success |
- Director of PMWeb Services for HKA and is tasked with project oversight directly related to the implementation of the PMWeb solution
- Has worked with more than 200 clients in the construction, government and transportation sectors
- Public & Private experience: Tucson Airport Authority, The Walt Disney Corporation, Apple, NBC Universal, Regions Bank, CB Richard Ellis, Sacramento Regional County Sanitation District, San Joaquin Regional Rail, Commission, City of San Diego, San Diego County Airport Authority, Port of LA, LA County, Lake Oswego Tigard Water Partnership, Canaveral Port Authority, Brightline, University California Davis Health, Stanford University, Johns Hopkins University, University of Washington, and Arizona State University
- Expert in the application of construction industry business software and systems, specifically for project and program management for public owners |
Konstantine Tonas
B.A., Physics, University of California, Davis, 1997
Certified PMWeb Consultant, 2009 |
Principal/Partner (The most senior and experienced staff within the organisation) |
PMWeb Solution Oversight Expert:
- The Solution Oversight Expert provides additional knowledge and expertise for the entire solution.
- Also acts as another executive over the implementation
- Provides another touchpoint to help address any concerns by all team members.
- Goal is to ensure and oversee implementation success
Requirements Lead and Configuration Lead
- Helps PMWeb Owner define & prioritise requirements and Feature Backlog
- Provides Implementation & Product expertise
- Leads Configuration sessions
- Undertakes requirements definition and configuration activities |
- 20 years of experience providing industry specialized, customer focused solutions in both private and public sectors
- Implementation and Training Consultant for over 200 organizations
- Industry authority on project control and cost management software. Expertise includes leading-edge technologies, strategic problem solving and marquee account management.
- Public & Private experience: Sacramento Regional County Sanitation District, City of San Diego, San Diego County Regional Airport Authority, Orange County Sanitation District, San Joaquin Regional Rail, Transport for New South Wales, Endeavour Energy, University of California Davis Health, Johns Hopkins University, University of Washington, Stanford University, Stanford Linear Accelerator, American University, Arizona State University, California Department of Water Resources, City of Santa Monica, City of Spokane, San Diego Regional Airport Authority, Apple, Disney, NBC Universal, Amgen, Safeway, Regions Bank, Grand Egyptian Museum, Brown & Caldwell, Hill International, Vanir CM R.D. Olson, Clayco Construction, Stanford Health. |
Michael Konieczka
Bachelor of Science in Business Administration, Information Systems, University of Nevada, 2007
PMWeb Certified Consultant, 2011
Microsoft Certified Systems Administration
Microsoft Certified Systems Engineer
Microsoft Certified Professional |
Principal/Partner (The most senior and experienced staff within the organisation) |
Business Analyst / Configuration Lead/Expert
- Teaches the core team (Train the Trainer) how to use and configure the system
- Helps PMWeb Owner define & prioritise Feature Backlog
- Provides Implementation & Product expertise
- Leads Configuration sessions
- Helps Manage & coordinates PMWeb resources
- Provides added support where needed |
- 15 years of IT management and project management experience including 8 years of both network administration and A+ experience
- Experience with advisory, consulting, and software recommendations for IT infrastructure installations, site analyses, turnkey and network solutions, and system administration for corporate clients.
- International Director of PMWeb Services, PMWeb implementor, oversight to all other project implementations in the Middle East and North Africa as consulting on PMWeb implementations globally in Spain, Germany, Brazil, United Kingdom, Australia and Fiji.
- Public & Private agencies experience: Ministry of Economy - Fiji, City of Santa Monica, Grand Egyptian Museum, United Arab Emirates - Dubai Parks, Ministry of Health Hospitals Projects, KSA, Workers Hospitals – Qatar, Bahrain Airport Expansion, Parsons Brinckerhoff – Qatar, Johns Hopkins University, LBA Realty, Safeway Corporation, Home Depot Corporation, Hill International – (United Arab Emirates, Oman, Bahrain, Qatar), Mall of Qatar, Public Private Partnership Housing Projects – Bahrain, Salalah Luxury Beach Resort – Oman |
Travis Hamera
Bachelor of Architecture, California Polytechnic University, SLO, USA
Licensed Architect: California
Microsoft technologies specialist |
Principal/Partner (The most senior and experienced staff within the organisation) |
Business Analyst / Configuration Expert
- Teaches the core team (Train the Trainer) how to use and configure the system
- Helps PMWeb Owner define & prioritise Feature Backlog
- Provides Implementation & Product expertise
- Helps Manage & coordinates PMWeb resources
- Provides added support where needed
Technology services
- Data migration advisory (see separate Category for integration expertise) |
- 15 years of experience managing all phases of capital development
- Adept at analysing existing technology utilisation in conjunction with planning and managing the development, deployment and support of new technology solutions.
- Extensive knowledge in project controls managing all phases of capital development from early capital planning/programming, through design and construction management, as well as coordinating and providing unique technology solutions to transfer both closeout documentation and record BIM models for facility management.
- Public & Private agencies experience: AC Transit, City of Spokane, City of San Diego, Riverside County, County of Tulare, County of Butte, Disney, Apple, Marriott, Johns Hopkins Health System, UC Davis Health, University of Washington |
Shuva Basu
BSc (Electrical and Electronic Engineering), KUET, Bangladesh
PMI-certified Project Management Professional (PMP), 2010
Diploma in Building and Construction (TAFE Western Sydney Institute coursework)
PMWeb Certified Technician, 2015
Member, Australian Institute of Project Management |
Manager (Manager level staff with relevant experience) |
Business Analyst
- Reviews business processes and confirms that configurations are addressing the requirements.
- Provides additional support to the configuration leads in determining how to best meet client expectations and goals.
Configuration Lead
- Leads and undertakes product configuration
- Provides Implementation & Product expertise
- Helps PMWeb Owner define & prioritise Feature Backlog
Project Delivery
Project Manager on capital works projects |
PMWeb implementations
- Hands-on configuration of PMWeb for Program / Project controls, Contract and Cost Management, with detailed experience in specific configurations for government.
- More than 10 years project management experience, including configuration and implementation of PMWeb since 2015. Recent PMWeb implementations include the Government of Western Australia Department of Communities, Endeavour Energy upgrade, Los Angeles County, Northern Sydney Regional Organization of Councils, Align Real Estate (San Francisco), Parson Brinckerhoff (Qatar), Touchstone Partners, Ministry of Economy Fiji, Cheetah Resources, Colorado Department of Transportation, California State University and DFS Group Limited (Hong Kong).
Project Delivery and Advisory
- Project Manager for a range of capital works projects, including mission-critical data centre construction for Standard Chartered Bank, MEP Services and Refurbishment for Citibank; and capital works projects for the Port Authority of NSW, including relocation of Sydney Harbour radar tracking tower, re-integration to the Vessel Tracking System and refurbishment of the Authority's Millers Point offices.
- Review of requirements for a new PPM (Portfolio/Program and Project Management) Tool for TfNSW Ticketing & Concessions as part of its PMO Refresh Program. |
Majida Mansour
B.S. Business Information Systems University of Phoenix
SQL Server Database Implementation and Design, University of California San Diego
Certified PMWeb Consultant |
Manager (Manager level staff with relevant experience) |
Business Analyst / Configuration Lead
- Teaches the core team (Train the Trainer) how to use and configure the system
- Helps PMWeb Owner define & prioritise Feature Backlog
- Provides Implementation & Product expertise
- Leads Configuration sessions
- Helps Manage & coordinates PMWeb resources
- Provides added support where needed |
Over 20 years of as a project controls analyst.
- Past 7 years, she has been working as a systems analyst at San Diego County Regional Airport Authority
- She has successfully managed the execution of more than 100 software implementation projects, ranging in size from 5 to more than 1,000 users (100k to 5 Million).
- Her experience includes performing a variety of technical and user support duties in the implementation, customization, enhancement and administration of the Authority's program mgmt. system software, PMWeb.
- Experience: Specialized computer software skills include PMWeb, Prolog Manager, Primavera Contract Manager, SSRS, SSIS, Crystal Reports, Infomaker, SAP Reports, Office, and various other project control systems.
- Public & Private experience: City of San Diego, UC Santa Barbara, California State University, Omaha Airport Authority, City of Bend, San Diego County Regional Airport Authority (San Diego International Airport) |
Jared Pelzer
B.S, Applied Management, Grand Canyon University, Phoenix, Arizona
Certified PMWeb Consultant |
Manager (Manager level staff with relevant experience) |
Business Analyst / Configuration Lead
- Teaches the core team (Train the Trainer) how to use and configure the system
- Helps PMWeb Owner define & prioritise Feature Backlog
- Provides Implementation & Product expertise
- Leads Configuration sessions
- Helps Manage & coordinates PMWeb resources
- Provides added support where needed |
Seven years of consulting experience across various sectors of the construction and engineering industry, in which he has implemented construction management software and provided process consulting, end user training, and product support. His process consulting expertise includes estimating and project cost management; safety, quality, and commissioning; field execution management; document management; and contract and change management. Jared has a strong industry knowledge in sectors such as Infrastructure, Vertical Construction, and Oil & Gas, gained from conducting dozens of project implementations in the US, European, and Asia-Pacific markets.
Jared joined the HKA Tech Team in early 2022 and has been working on a range of PMWeb implementations, including for the City of Oakland and the Colorado Department of Transportation.
Prior to joining HKA, Jared provided services for software implementations and support for clients including AECOM, AMAALA, Kiewit, LU Simon, Ledcor Group, Ferrovial ($1 billion SH 99 Grand Parkway, Texas), Graycor, Poyry (Nam Theun 1 Hydropower Project), FLSmidth and Ontario Power Generation, Toronto. |
Saasha Jeffries
CSU, California Maritime Academy:
- Bachelor of Science in Business Administration)
- Unlimited Coast Guard Third Mate License
Certified PMWeb Consultant |
Manager (Manager level staff with relevant experience) |
Business Analyst / Configuration Lead
- Teaches the core team (Train the Trainer) how to use and configure the system
- Helps PMWeb Owner define & prioritise Feature Backlog
- Provides Implementation & Product expertise
- Leads Configuration sessions
- Helps Manage & coordinates PMWeb resources
- Provides added support where needed |
- Over 15 years’ experience for national and global program and software implementations
- Her experience includes managing multi-discipline projects facilitating the design of proprietary business solutions, training modules and Corporate asset management and planning systems
- Manage Corporate development lifecycle of PMWeb roll outs, manage future scope, development priorities and milestones and business executables. Lead and manage team to create ticketing system, communications channel and training.
- Managed multiple 3rd party consultants to ensure product alignment, functionality and technical delivery.
- Public & Private experience: Marriott Vacations Worldwide, Marriott International, P&O Ports North America, Navis. Saasha is currently Lead Consultant for the implementation of PMWeb for the City of Bend in Oregon.
- Solely managed customisation and delivery of end user training, facilitated system integration and managed issue resolutions for Navis terminals at Maersk Sealand, Oakland, CA - BCR Marine, Vancouver, BC, North Sea Terminal Bremerhaven, Bremerhaven, Germany, Yusen Terminals, Long Beach, CA and P&O New Orleans, New Orleans, LA. |
Michelle L’Heureux
Central Connecticut State University (Marketing/Business), 1995
Certified PMWeb Consultant, 2012 |
Manager (Manager level staff with relevant experience) |
Business Analyst / Configuration Lead
- Teaches the core team (Train the Trainer) how to use and configure the system
- Helps PMWeb Owner define & prioritise Feature Backlog
- Provides Implementation & Product expertise
- Leads Configuration sessions
- Helps Manage & coordinates PMWeb resources
- Provides added support where needed |
- Over 15 years of experience implementing construction project management software for government, education, healthcare and utilities sectors.
- She has successfully managed the execution of more than 100 software implementation projects, ranging in size from 5 to more than 1,000 users (100k to 5 Million).
- Her experience includes managing projects through the implementation lifecycle including managing budget, scope and schedule as well as business process mapping, design, configuration and end user training.
- Public & Private experience: City of Tempe, Orange County Sanitation District (OCSD), Sacramento Regional Sanitation Department (SRCSD), Transport for New South Wales (TfNSW), Miami Museum of Art, Canaveral Port Authority, Lake Oswego-Tigard Water Partnership, Stanford University, Arizona State University (ASU), UC Davis Health, Tufts University, University Health Systems (UHS), University of Southern California (USC), Caltech State, Johns Hopkins Health Systems, Colorado Department of Transportation (CDOT), Dartmouth University, Brightline, HD Supply, CDI Contractors, Morley Builders and Summit Hotel Properties. |
Stephen Kuenzig
B.S., Construction Management, University of Cincinnati
Certified PRINCE2 Practitioner
Certified PMWeb Technician |
Manager (Manager level staff with relevant experience) |
Business Analyst / Configuration Lead
- Teaches the core team (Train the Trainer) how to use and configure the system
- Helps PMWeb Owner define & prioritise Feature Backlog
- Provides Implementation & Product expertise
- Leads Configuration sessions
- Helps Manage & coordinates PMWeb resources
- Provides added support where needed |
- 12 years of experience in construction management
- Experience with setup, implementation and roll out for prominent programs and projects large scale projects, project management, preconstruction planning, scheduling, document control, contract administration, cost control, management and coordination of consultants and contractors, stakeholder communication and reporting, contract closeout, and business process improvement and reform
- Private & Public agencies experience, including Transport for NSW, City of San Diego, Endeavour Energy, Port Canaveral, Brightline, Walt Disney, Marriot Vacations Worldwide, NBC Universal, HD Supply, Old CastleBE, Astaldi, Decco Ltd., Clayco, Ventana, Clayco Real Estate (CRG), Strategic Hotels, Anbang, Reality Trust Group, iPic Entertainment, Blattner Energy, Urban Growth, West Connex Revitalization Program, NSW Department of Transportation, North West Rail Link |
| Melissa Kiser
Bachelor of Arts, Criminology, Ohio State University
Member, Project Management Institute
‘President’s Award of Excellence’ recipient, April 2014 and April 2018 | Senior Consultant (Senior staff who are experts in their particular area) | Business Analyst / Configuration Lead
- Teaches the core team (Train the Trainer) how to use and configure the system
- Helps PMWeb Owner define & prioritise Feature Backlog
- Provides Implementation & Product expertise
- Leads Configuration sessions
- Helps Manage & coordinates PMWeb resources
- Provides added support where needed | - 10 years experience in project management, project controls, budgeting and analytics. Melissa's skills include software systems implementation; cash flow analytics and reporting; technical training and writing; project accounting and scheduling; process improvement; policy/procedure writing; and budget development
- strong communication and interpersonal skills
- end to end implementation of PMWeb for the Columbus Regional Airport Authority (CRAA) to replace Oracle PCM
- Stakeholder, SME, and steering committee member for Workday implementation
- Managed all aspects of CRAA's capital portfolio including creating the annual CIP, project financials, project management information systems, project scheduling, and cash flow |
Ken Hodgson
Associate of Arts and Science, General Studies, Brigham Young University, Utah
Microsoft Certified Systems Administrator
Microsoft Certified Systems Engineer
Microsoft Certified Professional
Certified PMWeb Technician |
Senior Consultant (Senior staff who are experts in their particular area) |
PMWeb SQL Report Developer
- Create custom reports
- Modify existing reports to meet customer needs
- Database/ trigger/procedure customisations |
- Over 15 years of information technology (IT) experience with strengths in Microsoft Network Design, Crystal Reports Development, Microsoft SQL, web development and Technical Support
- Microsoft Certified Systems Administrator, Microsoft Certified Systems Engineer, Microsoft Certified Professional
- Create custom reports, modify existing reports to meet customer needs
- Database or Integration customisations
- Experience developing and implementing reports, and implementing and administering program management system
- Public & Private experience: Sacramento Regional County Sanitation District, San Diego County Regional Airport Authority, Transport for NSW, American University, Johns Hopkins University, University of California Davis, Washington State University, Goldman Sachs |
Justin Robbins
B.S., Computer Science, California State University, Sacramento, 2014
Dean’s honour roll (2011,2012)
Certified PMWeb Technician |
Senior Consultant (Senior staff who are experts in their particular area) |
PMWeb SQL Report Developer
- Create custom reports
- Modify existing reports to meet customer needs
- Database/ trigger/procedure customisations |
- 8 years of experience in information technology (IT) with strengths in Microsoft SQL, SSRS, Web Development and Technical Support. His key skills include Microsoft Visual Studio, SSRS, SSIS, SQL, PowerShell, C#, Java, JavaScript and HTML/CSS.
- Experience developing and implementing reports and implementing and administering program management systems.
- Public & Private experience: Sacramento Regional County Sanitation District, San Diego County Regional Airport Authority, TSA Management, Brightline, AC Transit, Santa Clara VTA, Transport for NSW, Port of Los Angeles and the Los Angeles County Development Authority, City of Spokane, City of Burnaby, Disney, Apple, NBC Universal, Marriott, Strategic Hotels, Goldman Sachs, Amgen, Philips Lighting, Decco, Clayco Inc., Colorado Department of Transportation, OldCastle BE, R.D. Olson, Vanir CM, LBA Realty, Stanford, UC Davis Health, University of Washington. |
Joseph Reeder
B.S., Business Administration, Management Information Systems, San Diego University
Certified PMWeb Technician |
Senior Consultant (Senior staff who are experts in their particular area) |
PMWeb SQL Report Developer
- Create custom reports
- Modify existing reports to meet customer needs
- Database/ trigger/procedure customisations |
- 9 years of experience in in business administration and management information systems, reports, triggers, integration processes, developed queries and reports, fixed bugs, improved query/report/program performance, and monitored order process flow and shipping/receiving of inventory.
- Computer skills include SQL Server, SSRS, Microsoft Visual Studio, QlikView, MongoDB, MySQL, SAP, Adobe Photoshop, Acrobat, SQL, PowerShell, Python, VBA, HTML, CSS and JavaScript.
- Public & Private experience: Transport for NSW, Sacramento Regional County Sanitation District, City of San Diego, San Diego County Regional Airport Authority, Tucson Airport Authority, Orange County Sanitation District, TSA Management, Port of Los Angeles, LA County Development Authority, Disney, Apple, Goldman Sachs, R.D. Olson, Stonemark, CDI Contractors, Vanir CM, Align Real Estate, UC Davis Health, Stanford, Carleton University, Brookfield. |
Kevin Kennedy
University of California, Berkeley , Bachelor of Arts in Mathematics, 2009
MicroStrategy Certified Project Designer (CPD, v9.41)
MicroStrategy Certified Report Developer (CRD, v9.41)
MicroStrategy Certified Dashboard and Mobile Designer (CDMD, v9.41)
Eigenvector Software Certification (PLS Toolbox)
Certified PMWeb Technician |
Senior Consultant (Senior staff who are experts in their particular area) |
PMWeb SQL Report Developer
- Create custom reports
- Modify existing reports to meet customer needs
- Database/ trigger/procedure customisations |
- 9 years of information technology (IT) experience with strengths in Business Intelligence software, Dashboard and Report Development, Microsoft SQL, and Analytics. His key skills include Microsoft Visual Studio, SSRS, Tableau, MicroStrategy, Microsoft Power BI, and SQL Server
- Business Intelligence Analyst
- Focuses include Dashboards, Regression Analysis, and Business Intelligence Software, including dashboards and reports
-Public & Private experience: Sacramento Regional County Sanitation District, AC Transit, San Diego County Regional Airport Authority, UC Davis Health, Sandford, NBC Universal, Sandford, Disney, NBC Universal, Marriott, City of Spokane, City of Burnaby, Stonemark, Vanir CM, R.D. Olson, LBA Realty. |
Adam Cross
B.S., Computer Information Technology
Brigham Young University, Idaho
Associates, General Studies, Everett Community College
Database Certification Brigham Young University, Idaho | Senior Consultant (Senior staff who are experts in their particular area) | PMWeb SQL Report Developer
- Create custom reports
- Modify existing reports to meet customer needs | Adam Cross has 3 years of information technology (IT) experience with strengths in Microsoft SQL reporting and development, web development and Technical Support. His key skills include SQL (Microsoft, MySQL, Oracle), SSRS, JavaScript, and HTML/CSS.
Adam's PMWeb experience includes: Stanford University; Stanford LBRE; City of Bend; City or Oakland; City of Tempe; NBC Universal; Colorado Department of Transportation; City of Spokane; Seattle Housing Authority; Ramsey County; Summit Hotel Properties; City of San Jose-San Jose Airport; Placer County; Port of Los Angeles; Orange County Sanitation District; Cal State University; Wells Fargo; Michael Baker International; and Redwood Living. |
KJ Deo
B.S., Computer Information Systems,
University of California, Chico | Senior Consultant (Senior staff who are experts in their particular area) | Business Intelligence – Over 12 years of experience in data analytics & reporting using SSRS, Tableau, MicroStrategy, and Power BI
Databases – 12 years of experience working with various database platforms including SQL Server, Teradata, and PostgreSQL
ETL – 12 years of experience creating SSIS packages to extract, load and transform data | KJ Deol has over 12 years of information technology (IT) experience with strengths in SQL, ETL, Business Intelligence, & Data Analytics. He is currently developing custom reporting solutions and dashboards for clients. His key skills include utilizing Microsoft SQL Server, Microsoft Visual Studio, SSIS, SSRS, Tableau, and Power BI for data integration & data analysis.
KJ's PMWeb experience includes UC Davis Health; City of Oakland; City of Bend; JPMorgan Chase & Co; Brightline; Colorado Department of Transportation; Wells Fargo; and Columbus Regional Airport Authority |
Patrick Mason
Bachelor's degree in Music Technology & Business Entrepreneurship, University of Nevada, Las Vegas, 2007 – 2012
Certified Digital Adoption Solution Engineer (WalkMe 2020)
Member, WalkMe World User Group
Prosci Certified Change Practitioner 2021
LinkedIn certifications 2020-2021, including:
- Communicating across cultures
- Driving Measurable, Sustainable Change
- Leading Change
- Leading Change in large, distributed organizations
- Change Management Foundations |
Senior Consultant (Senior staff who are experts in their particular area) |
WalkMe specialist
- Analysis of process requirements and determination of WalkMe support
- Configuration of WalkMe
- Training, testing and support post GoLive
Requirements analysis and support
- Reviews business processes and confirms that configurations are addressing the requirements.
- Provides additional support to the configuration leads in determining how to best meet client expectations and goals.
Change Management
- Various roles to support organisational Business Readiness for new software deployments, including training and organisational change management |
- Over 3 years of experience supporting PMWeb/WalkMe implementations for both public and private entities and has been involved in end-user training for 100+ project managers.
- Patrick is the HKA in-house lead for all WalkMe related projects construction project management software for government, education, healthcare and utilities sectors.
- HKA Tech is a reseller and provides implementation services for WalkMe, a digital web-based navigation tool that allows for the creation of custom step by step wizards and instructions, a digital adoption platform. HKA Tech offers the WalkMe solution to help organizations ensure PMWeb user adoption and provide a smooth digital transformation for the organization. Patrick works with our clients to implement and configure the WalkMe solution.
- Public & Private experience implementing WalkMe: Apple, City of Tempe, Colorado Department of Transportation, JP Morgan Chase and Colorado Springs Utilities.
- Change Management for Stanford Health. |
Kristopher Robuck
Master of Business Administration (MBA), West Texas A&M University College of Business 2016 - 2017
Bachelor’s Degree, Business Administration and Management, Nevada State College, School of Business Administration 2014 - 2016
Bachelor's Degree, Business Administration and Management, Montana State University, Billings 2012 - 2013 |
Senior Consultant (Senior staff who are experts in their particular area) |
Business Analyst
- Reviews business processes and confirms that configurations are addressing the requirements.
- WalkMe configuration and testing.
- Provides additional support to the configuration leads in determining how to best meet client expectations and goals. |
- Kristopher has been working with HKA on PMWeb/WalkMe implementations for over 2 years. He has supported implementations for public and private entities. Kristopher is a former Software Implementation Specialist and Project Lead with 3 years of experience, with typical user bases of 20-200+ users. He currently provides support to multiple PMWeb projects and assists in WalkMe related projects.
-Kristopher served as a Software Implementation Specialist for docuPAD, CRM, and E-workflow programs for companies throughout the United States. He developed and implemented software installations plans to meet strict deadlines while maintaining composure and professionalism in high stress situations.
- Public & Private experience: City of Oakland, City of Bend, California State University, UC Santa Barbara and WalkMe configuration for the Colorado Department of Transportation. |
Rick Aldridge
B.A. Business Marketing, - University of Phoenix
Business Administration, CSU, Sacramento
A.A. Psychology, Brigham Young University Idaho |
Analyst (Staff who provide support roles) |
General support roles
- Administration
- Process development
- Documentation
- Communications
- Reporting |
- Over 20 years of experience focused in sales and customer service
- Industry Training in Customer Service/Management; Inside/Outbound/Direct Sales; General Sales Techniques Training & Customer Qualifying; and Technical Sales
- As a Customer Service Manager with Hill International, Rick focused on several tasks such as supporting current clients, overseeing client’s annually PMWeb renewals, working with clients and internal accounting and teams to help create a smooth billing and collection process, as well as focusing on business development. Rick’s business development duties focused on working new leads, supporting client’s additional software needs by helping them determine and process new products and services, and answering and managing the RFP submission process.
- Rick’s Bid responses lead to successful HKA engagements with Watson Land Company, R.D. Olson, The Walt Disney Company, AC Transit, Tucson Airport Authority, City of Spokane, UC Davis Health, Orange County Sanitation District (OCSD), Arizona State University (ASU), City of San Diego, Lake Oswego Tigard Water Partnership, Colorado Department of Transportation (CDOT) and Colorado Springs Utilities |
Mary Mason
Colorado University Mesa 1977 – 1979
English emphasis |
Office Support (Office support staff) |
General support roles
- Administration
- Documentation
- Communications
- Reporting |
- 16 years – U.S. Senate / U.S. House of Representatives
- 10 years – Hill International / HKA Global, Inc.
- Executive Assistance
- Administrative Supervisor
- Communications Team
- Constituency Liaison
- Billing – Accounts Receivable Coordinator |
